The following bike models may have a recalled battery. In sufficiently charged battery packs, this can potentially lead to a thermal runaway event, posing fire and burn hazards. For the small number (estimated less than 15%) of battery packs, if conductive water (e.g., salt or chlorinated) penetrates the seal around the Control Pad, e.g., through repeated pressure-washing, and reaches a specific very small area of the battery pack’s protection circuit board, it can in very rare cases trigger a short-circuit that would bypass the multiple layers of protection built into the battery pack. Reach out to your retailer or contact Specialized Rider Care if you have any questions.Īll Specialized bike batteries are designed and tested to meet or exceed industry standards for water resistance. It is a privilege to share our passion for bikes with you and we hope to get you back on the trails quickly. As with all devices, review your bike's user manual for proper care. Lithium-ion batteries are a stable and safe way to power our portable electronic devices, including e-bikes. If you checked your battery pack as part of the original recall and determined it was not affected, please check it again to confirm whether your battery is now included within the expanded scope. If so, reach out to your Authorized Specialized Retailer who will inspect your bike and repair the battery pack at no cost to you, which involves re-gluing the Control Pad to seal it more effectively. Please read the instructions below to determine if your battery is affected. Specialized and retailers will contact riders that may be affected by this recall via email and with a notification on the Turbo Mission Control app. In August 2022 we expanded the scope of this recall to include additional battery part numbers and manufacturing dates. In May 2021 we issued a voluntary recall for a small number of battery packs sold as original equipment on and as aftermarket equipment for use with 1st Generation Turbo Levo and Kenevo electric mountain bikes manufactured between 20. Recall to Repair Select 1st Gen Levo/Kenevo Battery Packs - EXPANDED SCOPE AUGUST 2022
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